Last Updated: 11 April 2025
At A2B Transport and Logistics Ltd, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you use our services or visit our website.
By using our website or services, you agree to the terms outlined in this Privacy Policy.
Who We Are
A2B Transport and Logistics Ltd (“we”, “us”, or “our”) is a UK-based logistics company providing transport, courier, and delivery solutions to both individuals and businesses.
A2B Transport and Logistics Ltd is registered and operates under UK data protection regulations.
All personal data is processed in compliance with the UK GDPR and Data Protection Act 2018.
If you have any questions about how we handle your information, please contact us using the details at the end of this policy.
Information We Collect
We collect personal information to provide and improve our services. This may include:
Personal Information
- Full name
- Contact details (email address, phone number, address)
- Payment details (for billing purposes only)
Service Information
- Pickup and delivery locations
- Description of goods being transported
- Communication records related to bookings or inquiries
Website Information
- IP address, browser type, and device data
- Cookies and analytics data to help us improve user experience
How We Use Your Information
We process your information to:
- Fulfil and manage bookings or deliveries
- Communicate with you about services or inquiries
- Process payments and provide invoices
- Improve our website and service performance
- Comply with our legal and accounting obligations
We do not sell or rent your personal information to any third party.
Legal Basis for Processing (UK GDPR)
We process your data under the following lawful bases:
- Contractual necessity: To provide our transport and logistics services.
- Legal obligation: To meet legal, tax, and accounting requirements.
- Legitimate interests: To improve our operations, handle customer inquiries, and maintain service quality.
- Consent: When you opt in to marketing communications or non-essential cookies.
Sharing Your Information
We may share your data only when necessary to:
- Complete your booking (e.g., with trusted drivers, couriers, or payment processors)
- Comply with legal or regulatory requirements
- Prevent fraud or protect our rights and safety
All partners and service providers are required to handle your data securely and use it only for the intended purpose.
Third-Party Services
We use reputable third-party providers to operate our business efficiently, such as:
- Website hosting and maintenance providers — to keep our website secure and functional.
- Payment processors — to handle transactions safely (we do not store payment details).
- Analytics providers — to understand website usage and improve user experience.
All third-party partners comply with applicable data protection laws and are bound by data processing agreements.
International Data Transfers
Some service providers may store or process data outside the UK.
In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs), to maintain GDPR-level protection.
Data Security
We use secure systems, encrypted connections, and access controls to protect your personal data against unauthorized access, alteration, or loss.
Data Retention
We keep your information only as long as necessary to:
- Deliver our services
- Comply with legal, tax, or accounting obligations
When no longer needed, your data is securely deleted or anonymized.
Your Rights (UK GDPR)
You have the right to:
- Access the personal data we hold about you
- Request corrections to inaccurate or incomplete information
- Request deletion of your data (“right to be forgotten”)
- Object to or restrict processing of your data
- Request a copy of your data in a portable format
To exercise any of these rights, please contact us using the details below.
Cookies
Our website uses cookies to improve your browsing experience and monitor performance.
You can adjust your cookie settings or disable them through your browser. Please note that some features may not function properly if cookies are disabled.
Children’s Privacy
Our services are not directed toward individuals under 18.
We do not knowingly collect personal information from minors. If we discover such information, we will delete it immediately.
Changes to This Policy
We may update this Privacy Policy from time to time.
All changes will be posted on this page with an updated date.
We encourage you to review this page periodically to stay informed about how we protect your information.
Legal Compliance
A2B Transport and Logistics Ltd is registered and operates under UK data protection regulations.
All personal data is processed in compliance with the UK GDPR and Data Protection Act 2018.
Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
A2B Transport and Logistics Ltd
📧 Email: [email protected]
📞 Phone: +44 7736 033230